Rossella Valentini

Rossella Valentini is a dedicated professional with a rich background in customer care and sales solutions. Currently serving as a Customer Specialist at Dedagroup since January 2023, Rossella focuses on enhancing customer satisfaction and effectively managing ICT assistance requests. Previously, Rossella held the position of Responsabile Customer Care and Administrative Assistant at Gruppo My Voice from October 2017 to January 2023, overseeing customer relationship management, administrative tasks, and coordination of commercial activities. Rossella's earlier experience includes serving as Vice Responsible at CALZEDONIA S.P.A., where responsibilities encompassed team management and retail operations. Educational achievements include a degree in Business Administration from Università degli Studi Guglielmo Marconi, participation in a Europroject management master program, and a diploma from ITCS Sandro Pertini Turi.