Hilarie G. Williams

Hilarie G. Williams is a seasoned professional in customer success and operational efficiency, currently serving as a Senior Customer Success Manager at Demandbase since June 2021. Prior experience includes a role as Senior Customer Success Manager at Passport, where significant contributions included the establishment of team structures that led to a 5x scaling in one year. Hilarie has demonstrated expertise in integrated partnerships, database marketing, and client operations during tenure at Argyle, where innovative processes were implemented to improve customer journeys and data management. Hilarie's career began in the insurance sector as Director of Personal Lines Insurance & Communications at The Insurance Advocates Agency, Inc., and has included strategic consulting at Hearst Digital Marketing Services and leadership roles in nonprofit fundraising efforts. Hilarie holds a Bachelor of Arts in Urban Ecology & Design from Fordham University and has completed independent coursework in biomedical ethics and environmental law at the University at Buffalo.