David Walsh

David Walsh is an experienced IT professional currently serving as a 2nd Line IT Support Specialist at Dermalogica UK since February 2023, where responsibilities include networking, server installations, and managing Microsoft Cloud 365 configurations. Prior experiences include roles at Krome Technologies Ltd as an IT Support Technician and at Fortwell Business Systems and Metacube Computers, where David handled 1st, 2nd, and 3rd Line IT support, dealing with escalations and ticketing systems. David holds a BTEC First Diploma in ICT and has acquired various certifications, including macOS Support Essentials Engineer and Google AdWords qualifications, alongside ongoing studies for the Microsoft Certified Solutions Associate (MCSA). With over 12 years of experience, David is proficient in multiple Windows operating systems, Apple OSx, and Active Directory management.