Scott Howland is the Senior Manager of CRM & Research for the Detroit Lions. Scott has over 15 years of experience in the sports and entertainment industry, with a focus on customer service and business intelligence. Scott began their career as a customer service representative for Ticketmaster Entertainment, before moving to Palace Sports & Entertainment, where they spent five years as the Manager of Business Intelligence. Scott then spent two years as the Box Office Customer Service Manager for the Montgomery Biscuits Baseball team, before returning to Palace Sports & Entertainment. In their current role with the Detroit Lions, Scott is responsible for managing the team's customer relationship management (CRM) system and conducting research to improve the team's customer service and sales operations.
Scott Howland has a B.A. in Kinesiology - Sports Management & Communication from the University of Michigan.
Their manager is Alexander Ballew, Director, Data Strategy & Insights. Scott Howland works with Bryan Blair - CRM Analyst, Ben Braden - Director, Advanced Analytics, and Amanda Moss - Strategy Manager.
This person is not in any teams
This person is not in any offices