Lucilla Leonardini

Lucilla Leonardini is a skilled Customer Experience Specialist at DIALOGO Italia s.r.l. since September 2020, with prior experience in customer care roles at Meeters and Yves Rocher Italia. Lucilla's professional journey includes a customer service trainee position at Piaggio Group, where involvement in managing documentation for the French market was key. Academic qualifications include a Master’s in Global Marketing from Centro Studi Comunicare l’Impresa, a Master’s degree in International Studies from Università di Pisa, and a research stay in International Law at Université Paris-Est Créteil. Lucilla also holds an undergraduate degree in Political Science from Università di Pisa and a diploma from Liceo Linguistico.