Sarah Tibesar

Chief Experience Officer at Digital Diagnostics


Sarah Tibesar has been working in the software industry for over 15 years. Sarah started their career as a professional services consultant and has since held various leadership positions in software companies. Sarah is currently the Chief Experience Officer at Digital Diagnostics, a software company that provides diagnostic tools to healthcare organizations. Sarah previously worked at Zendesk as the Director of Professional Services from March 2016 to April 2020.

Sarah is a passionate and experienced leader with a track record of successful team building and management. Sarah excels at developing scalable processes and operations to support rapid growth. Under Sarah's leadership, the professional services team at Zendesk grew from 18 to 50+ employees and generated substantial growth in revenue from 2017 to 2019. Sarah also successfully launched new service offerings that drove growth and stability in services revenue over time.

Sarah is responsible for the successful delivery of all professional services engagements in North and South America. Sarah is known for their dedication to their work and their commitment to providing excellent customer service. Sarah is an innovative thinker who is always looking for ways to improve the customer experience. Her passion for their work and their dedication to their team make their an invaluable asset to any organization.

Sarah Tibesar's educational career includes completing an MBA at Washington University in St. Louis - Olin Business School, a Master Certificate in Human Resources from Cornell University ILR School, and a B.S. in Mechanical Engineering from Washington University in St. Louis. Sarah also attended Wayzata High School.

They work with Jacque Engle - VP, Marketing, Luke Miller - Chief Legal & Compliance Officer, and Sean Murnane - SVP, Commercial. Sarah Tibesar reports to John Bertrand, Co-Founder & CEO.



  • Chief Experience Officer

    Current role

  • VP, Operations

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