Chief Operating Officer at Direct Line Group
Steve joined the Group in 2010 and is Chief Operating Officer. Steve has nearly 30 years’ experience of the insurance industry. He is responsible for leading the Group’s Claims, Information Technology (“IT”), Information Security, Procurement and Business Services functions. Steve’s previous roles include Director of Strategic and Technical Claims at RSA, Director of Claims and Customer Service at Capita, and Director of Operations at AMP. Steve is also Chairman of the Motor Insurers’ Bureau.
Chief Operating Officer