José D Ruíz

José D Ruíz has a diverse work experience spanning multiple industries. José D started their career as a Manager at Three Miles Canyon Farms from March 2005 to August 2008. José D then worked at TeleTech as a CSR from August 2009 to June 2013 before being promoted to Supervisor, a role they held until August 2016. At TeleTech, they managed a team of 34 members providing technical support in multiple languages.

From August 2016 to October 2018, José worked at International Cruise & Excursions (ICE), Inc. as a Travel and Member Services Supervisor. José D oversaw a team of 20 agents and achieved outstanding KPIs in areas such as APS, NPS, PPC, Closing, and AHT. José D also created a motivational and professional environment for their team and played a key role in the career growth of eight team members.

In 2018, José joined DirectBuy as an Operations Manager, a position they held until February 2021. From February 2021, they took on the role of Director of Operations at DirectBuy. Similarly, they joined MX CCS LLC in March 2019 as an Operations Manager and later became the Director of Operations in February 2021.

Overall, José D Ruíz has held various managerial roles throughout their career, demonstrating their leadership skills and ability to achieve exceptional results in different industries.

José D Ruíz obtained a Bachelor's Degree in Accountancy from Universidad del Valle de México in 2016. In addition to their degree, they also received a certification in "Dealing with a Difficult Boss" from LinkedIn in October 2018.