Sofia Kerniki

Sofia Kerniki is a Customer Service Specialist at Diversey Hellas since July 2021, responsible for managing orders, invoices, and credit notes, collaborating with the sales team, addressing supply chain issues, overseeing call center operations, and handling customer complaints and logistics data. Prior to this role, Sofia served as a Customer Service Representative at Teleflex Incorporated from July 2015 to July 2021, focusing on order pricing and registration. Earlier experience includes working as an Administrative Assistant at G.p oil from May 2013 to June 2015, where Sofia managed vending machine operations and supported the sales department. Sofia holds a Bachelor's degree in Political Science and History from Panteion University of Social and Political Sciences (2007-2013) and is pursuing an Executive MBA in Business Administration and Management at European International University - Paris (2021-present).