Hope Reno

Hope Reno has worked in various roles since 2006. Hope began their career as an Elementary School Teacher at Norfolk Academy. In 2009, they became an Education Specialist in the Office of Elementary and Secondary Education at the U.S. Department of Education. In 2012, they were a Program Manager in the Office of District and School Turnaround at the MA Department of Elementary and Secondary Education. From 2013 to 2015, they worked as a Senior Consultant and Consultant at Public Consulting Group. Hope then became a Director of Customer Success at Amazon in 2015. In 2017, they were the Vice President of Customer Success at School by Design. From 2019 to 2021, they were the Head of Client Success & Data Operations, Head of Data Operations, and Data Operations Lead at Abl. Hope is currently the Head of Customer Success at DoctorPlan.

Hope Reno has a varied educational background, beginning with their attendance at Norfolk Academy from 1990 to 2002. Hope then attended William & Mary from 2002 to 2006, where they earned a BA in Linguistics and Theirtory. In 2004, they briefly attended Universidad de Sevilla. Finally, they attended Georgetown University from 2008 to 2010, where they earned a Master of Arts (M.A.) in Communication, Culture, & Technology.