Evgenia Frolova

Evgenia Frolova is an experienced CRM manager currently serving as Principal Product Manager and Head of Business Applications & CRM at Dr. Reddy's Laboratories. Previously, Evgenia held positions such as Head of CRM Development at Russian Post and Regional CRM Manager for Russia & CIS at Zoetis, where significant achievements included the successful implementation of Salesforce CRM. Earlier roles at Antal Russia included Project Manager and Head of CRM and Analytics, where Evgenia developed and implemented various CRM systems and training programs. Evgenia's educational background includes a Master's degree in Linguistics and Intercultural Communication from Российский Университет Дружбы Народов.