Merissa S.

Merissa S. has extensive experience in professional services and customer support, primarily within the technology sector. Since July 2019, Merissa has held the position of Senior Manager, Mid-Market Professional Services at Ada, building on previous roles as Manager in both Mid-Market Professional Services and ACX Implementation. Prior to Ada, Merissa was a Client Success Manager at AlayaCare from November 2018 to July 2019. Merissa also spent over three years at EventMobi, starting as a Senior Support Specialist, advancing to Team Lead, and ultimately serving as Manager of Customer Support. Educational qualifications include a degree in Creative Advertising from Seneca College of Applied Arts and Technology (2011-2013) and studies at York University (2009-2011).