Board Member at Dropbox
Karen is one of the technology industry’s top executives, with deep expertise building and scaling successful SaaS businesses. She is the Chief Operating Officer of Intercom, the world’s leading business messaging platform with over 30,000 customers managing 500 million customer conversations each month. Prior to joining Intercom, Karen was SVP of Small Business at Intuit, where she led all of Intuit’s products for small business, including its flagship QuickBooks, and helped grow the division from $500M to $2.5B in annual revenue. She holds a BA in applied mathematics from Harvard University and an MBA from the Stanford Graduate School of Business.