Paul Akester is an experienced Service Delivery Manager with a strong background in IT management and service improvement. Currently employed at dsp Database Managed Services since January 2019, Paul oversees service delivery and has previously held positions at the Security Industry Authority, where responsibilities included enhancing incident management processes and managing ICT Capex. Prior experience at Annodata Ltd involved establishing customer relationships and creating service improvement plans. Paul’s tenure at HP CDS spanned over a decade, during which roles included IT Manager, Technical Account Manager, and Wintel 3rd line Support Specialist, focusing on team management, SLA achievement, and delivering technical support across Europe.
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DSP
From Ground to Cloud. DSP offers comprehensive database management and development solutions for organisations of all sizes. We specialise in supporting Oracle, SQL Server, and Cloud-based technologies, ensuring security, stability, and optimal performance across on-premise, Cloud, and hybrid environments. With over 25 years of experience, DSP holds a unique position as experts in both Oracle and Microsoft database technologies, including their respective Cloud offerings (Oracle Cloud and Microsoft Azure). We are committed to exceeding traditional service models with a reliable and proactive approach that delivers long-term value and enhanced performance for our customers, ensuring their databases and applications remain at the forefront of best practices.