Shiju Thomas

Shiju Thomas is an experienced manager with a strong background in incident management, cloud services, and automation tools. Currently serving as a Manager at IBM since October 2021, Shiju oversees critical situations and major incidents for IBM Products, ensuring effective client support. Previously, Shiju worked at Mindcurv as a Service Manager, leading a team to deliver stable and reliable cloud services. At EY, Shiju's roles included Manager for Tools and Automation, and Program Lead for Monitoring, Automation & Tools, where responsibilities spanned team management and the administration of monitoring systems. Shiju began professional career at Vodafone as a System Administrator Team Lead, managing IT support operations. Shiju holds a Bachelor of Engineering in Electronics and Telecommunications from Savitribai Phule Pune University.