Smikesh Gopakumar

Smikesh Gopakumar currently serves as the Head of Customer Success at EB1A Experts since February 2025, focusing on customer success and people management. Previously, Smikesh held the position of Senior Manager for Customer Success & Implementation at Smart Auto Systems Pvt Ltd from May 2024 to February 2025, where responsibilities included resource allocation. Smikesh's tenure at Smart Auto Systems Private Limited / Mitsui from February 2020 to June 2024 as a Customer Success Manager involved support documentation and customer presentations, along with a comprehensive skill set comprising over 38 skills. From April 2018 to April 2020, Smikesh worked as a Manager at Taxilla Services, similarly responsible for support documentation and customer presentations. Earlier experience includes a role as Support Lead at Udyog Software (India) Ltd. from May 2013 to April 2018, concentrating on support documentation and customer presentations as well, with a skill set of 29 skills. Smikesh holds an MSc in Electronics from Ilahia, completed in January 2007.