Claudio Sil Garcia Junior

Claudio Sil Garcia Junior is currently serving as a Command Center Supervisor at EBANX since October 2024. Prior to this role, Claudio worked as an Analista Redes Pleno at Solo Network, where responsibilities included system monitoring, incident management, and implementing improvements in monitoring tools. Claudio also has extensive experience at Teletex IT Solutions, progressing from Analista de infraestrutura Jr to Supervisor NOC/SD, gaining expertise in team management, ticket management, and developing customized dashboards. Previous experience includes a Senior Trilingual Service Desk Analyst role at HCL Technologies and earlier positions in technical support and infrastructure analysis. Claudio is pursuing a Bachelor's degree in Information Systems at Universidade Positivo, with a foundational education from Anaheim High School.