Perihan Güngör is a seasoned professional with a solid background in IT service management and operational excellence. Currently serving as a Service Management Senior Specialist at Eczacıbaşı Bilişim since January 2023, Perihan has previously held key roles including Operational Excellence and Process Management Senior Software Engineer at Fibabanka, and Banking and Process Management Specialist at Aktif Bank. Additional experience includes positions as a ServiceNow Solution Consultant at UniteBT and ITSM Technical Consultant at Basistek Bilişim Teknolojileri AŞ. Perihan's career began with internships at Kale Grubu, İprom İnşaat, and Yasa Tanker. Educational qualifications include a degree from Yeditepe University, along with studies at Anadolu Üniversitesi and an Intermediate Level certification from Malta Clubclass English Language Schools.