Bruno Souza

Bruno Souza is a results-driven Senior Support Analyst with extensive experience in clinical trials middleware software configuration and customer support for Data Analysts and Data Managers. Currently employed at EDETEK since October 2021, Bruno excels in standardization, documentation reviews, and achieving high productivity. Previous roles include serving as a Trilingual Support Analyst at HCL Technologies, where expertise in remote support and application log interpretation was showcased, and experience as a Telecommunications Tech at SEREDE - OI TELECOM, focusing on fiber optic network activation. Earlier career highlights include bilingual receptionist positions in various hotels, demonstrating exceptional customer service skills, and a role as an Agent Penitentiary with the Government of the State of Paraná. Bruno is currently pursuing a degree in Technology Information at Centro Universitário Internacional UNINTER.