Elena Mereghetti

Elena Mereghetti is a seasoned professional with extensive experience in customer service, order processing, and incident analysis. Currently serving as a European order processing and customer service advisor at Edmund Optics since April 2021, Elena handles customer orders, credit checks, and shipment inquiries while delivering exceptional service. Prior to this role, Elena worked at TSYS as an incident analyst, collaborating with multiple teams to resolve client issues and improve processes. Previous positions include customer service coordinator at EXSIF Worldwide, credit controller at PGi, and various customer service roles at Humana Italia Spa, where Elena gained significant supply chain experience. Academic qualifications include a degree in Foreign Languages from Università degli Studi di Milano and diverse certifications in mental health counseling and translation.