Rachael Swords

Rachael Swords is a Customer Success Specialist and Educational Tour Consultant at EF Education First, with a rich background in recruitment and customer service. Prior experience includes serving as a Recruiting Coordinator at Snapdocs, where Rachael managed scheduling across multiple time zones, coordinated senior-level interviews, and optimized operational processes for the Talent team while fostering relationships with key stakeholders. Additional roles include Presales Support at Cigna, where Rachael built comprehensive health insurance quotes, and managing daily operations as an Interior Design Consultant & Assistant Manager at HW Home. Rachael holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from the University of Colorado Boulder, as well as a High School Diploma from Silver Creek High School.