JoAnna Sandy has extensive experience in customer service and leadership roles. Since January 2015, JoAnna has been the Customer Loyalty Team Manager at Elephant Insurance, where responsibilities include mentoring agents, addressing complex customer issues, and completing administrative tasks. Prior to this, JoAnna worked at Capital One as a Customer Service Coordinator for the High Value Servicing team, focusing on creative solutions for affluent clients. JoAnna's earlier career includes positions at Wells Fargo as an Online Specialist, BB&T as a Teller Supervisor, and Wachovia Bank as a Team Support Leader and Interim Team Leader. JoAnna holds multiple certificates in nursing and patient care from Richmond Technical Center and has a high school diploma from Lee Davis High School.
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