George Mathew

Customer Service Manager
at Emax

George Mathew is an experienced professional with a robust background in customer service and project management, currently serving as a Customer Service Manager at Landmark Group since January 2016, where the focus is on implementing the Net Promoter Score initiative to enhance business growth. Alongside this role, George Mathew is a Project Coordinator at Emax, managing customer care and leading online launch initiatives. Previous positions include Key Relationship Manager at Magus Customer Dialog, where high-value accounts were successfully overseen, and Business Acquisition Manager at Synova Innovative Technologies, identifying customer-centric opportunities. Earlier experience includes roles at Sysfore, MeritTrac Services, and DELL Inc., contributing to a comprehensive skill set in stakeholder management, operational execution, and customer service. Educational qualifications include a B.A. in Economics from Mar Ivanios and an Executive MBA from INSEAD.

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