Kamille Peterson has a diverse work experience spanning various roles and responsibilities. Kamille is currently working as the Director of IT Service Management at Empyrean, where they oversee the IT Service Management program and develops strategies to achieve business goals. Prior to this, they worked as the Customer Success Director in the healthcare sector at INRY, collaborating with various teams to ensure customer success with ServiceNow products.
From 2017 to 2022, Kamille worked at TCF Bank as the Sr. VP and Director of IT Product Delivery & Workflow, where they turned around the Enterprise Service Delivery Practice and implemented delivery optimizations through agile methods and cross-functional partnerships.
Earlier in their career, they held positions at Fairview Health Services and University of Minnesota Physicians, where they gained experience in IT service management, process improvement, and project management. Overall, Kamille has demonstrated expertise in IT service management, customer success, and driving organizational transformation.
Kamille Peterson has a Master of Arts degree in Human Development, Organizational Development from Saint Mary's University of Minnesota. Kamille also has a Bachelor of Arts degree in Counseling Psychology from Metro State University and an Associate of Arts degree in Business & Behavioral Sciences from North Central University. Additionally, they have obtained certifications in IT Service Offering and Agreements and ITIL Foundations from PEOPLECERT in 2015.
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Empyrean Benefit Solutions
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Empyrean's benefits administration outsourcing solutions combine the industry's most modern HR benefits technology with world-class service and support.