Divyang Jain is an experienced professional with a robust background in management, primarily at Encore Capital Group since July 2012, where roles have included Division Manager, Senior Group Manager, Group Manager, and Account Manager. Prior to this, Divyang Jain worked at vCustomer as a Senior Customer Care Executive, overseeing the Target Traffic desk from October 2009 to June 2012. Educational qualifications include a Master of Business Administration (MBA) in Operations Management and Supervision from Amity University, obtained between 2014 and 2016, and foundational education at St. Xavier School in Delhi, completed in 2008.