Craig Nagovan is a Customer Success Manager at Enphase Energy, with a diverse background in customer success, sales, and support roles across various organizations. Prior experience includes positions at SolarLeadFactory LLC and Process Street, where notable contributions included enhancing sales team efficiency and developing new sales communication methods. At Close.io, effective management of support operations led to significant improvements in team performance and revenue recovery. Previous roles at Thomson Reuters and REV Solutions involved account management and facilitating client-developer communication. Craig also has experience in legal education as an adjunct instructor and trial advocacy coach, holding a J.D. from the University of St. Thomas School of Law and a BA in Management Information Systems from Loras College.