Joseph Cassisa

Joseph Cassisa, PMP, MBA, is a seasoned professional with extensive expertise in project and program management, particularly in the utilities and technology sectors. Currently serving as the Senior Manager and Customer Experience Journey Owner at Entergy since October 2016, Joseph leads strategic initiatives to enhance customer experiences in outage management and other services. Previous roles include Senior Manager of IT Program Delivery, where responsibility encompassed enterprise asset management software solutions, and Senior Staff IT Program Manager, overseeing a significant grid modernization portfolio. Prior experience includes leadership positions at NorthShore Carnival and Social Club, Leidos, and Nestle Health Science-Pamlab Inc, exemplifying success in organizational growth and project execution. Joseph holds an MBA in Business Administration from the University of New Orleans and a Bachelor of Science in Finance from Southeastern Louisiana University.