Ricardo Antonio Valencia Melendez possesses extensive experience in audio-visual and video conferencing technology, currently serving as AVE Tier 2 Technician at EOS IT Management Solutions Ltd since December 2019, managing IPV6 subnets and Cisco Codec provisioning for Meta. Prior roles include AVE Technician and AVI Technician at Milestone Technologies, where responsibilities involved system inspections, troubleshooting, and maintaining video conferencing rooms for Facebook. Ricardo also has a background in network troubleshooting and operations from Year Up, alongside diverse technical and managerial experience in previous positions, ranging from computer technician to construction professional. Educational achievements include a Computer Technician and Troubleshooting Certificate and participation in information technology programs.