Puneet Ranjan is a Sales Segment Head with over 20 years of experience in the Customer Service Industry, specializing in health, contact center operations, and customer experience. Puneet has held roles such as Manager of Customer Experience at American Express, where they improved key process indicators and customer satisfaction. As Senior Manager of Sales Operations at Policybazaar.com, Puneet focused on optimizing sales processes, while previous roles included leading business development initiatives at Ace Media Interactive and overseeing operations at Lybrate. Puneet earned a degree from William Carey University and continues to demonstrate strong analytical skills and leadership in the field.
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