Maged El-Khzragy

Maged El-Khzragy has extensive experience in technical support and enterprise solutions sales, currently serving as a Technical Support Analyst at PBS Systems Inc. since August 2020. Maged's role involves setting up PBS Windows servers, firewalls, and POS systems across dealerships in Canada and the USA, as well as establishing VPN connections for timely access to servers. Prior to this, Maged worked at Etisalat Misr for over 16 years in various positions, including Senior B2B Enterprise Solutions Sales, where responsibilities included handling technical pre-sales, customer account management, and providing comprehensive support for data solutions. Earlier roles included positions as a Pre-Sales Engineer and Technical Customer Service Representative at LINKdotNET and Raya Contact Center, providing troubleshooting and installation support for ADSL connections. Maged holds a Bachelor's Degree in Communications Engineering & Electronics from Misr University for Science and Technology.