Gabriela Serrano is an experienced HR professional with a robust background in human resources and operations management. Currently serving as HRBP for LATAM at Eurofragance SLU and as Líder de Recursos Humanos at Q Solutions QS3 since 2021, Gabriela has previously held roles such as Gerente de Operaciones and Coordinador de Talento Humano at ANDAMIOS ULTRA ECOLOGICOS, where significant achievements included improving interdepartmental communication and exceeding KPI performance targets. Gabriela’s earlier experience as Coordinador de RR. HH. at Mexgroup RaySistems involved talent acquisition and retention, training program design, and budgeting. Holding a Master’s degree in Human Resources from Universidad del Pedregal and a Bachelor’s degree in Psychology from Universidad Intercontinental, Gabriela possesses a strong educational foundation to complement extensive professional expertise.