John Heintschel

John Heintschel is an experienced professional in customer success and account management, currently serving as the Director of Customer Success at EvenUp since February 2025. Prior to this role, John worked at Gainsight from October 2018 to February 2025, where responsibilities included leading a global team managing approximately $76M in Annual Recurring Revenue, acting as an executive sponsor for key accounts, and developing programs aligned with strategic priorities. John has also held roles at SalesLoft and CareerBuilder, focusing on customer adoption, retention, and product optimization. Earlier experience includes training and development management at J.Crew, where leadership and training strategies were implemented for a large workforce. John holds a Bachelor of Arts in Sociology from Georgia State University.