Michael Wallis

Michael Wallis has extensive experience in change management and customer strategy across various distinguished organizations. Currently serving as the Head of International Change at Everest Insurance®, Michael previously held significant roles such as Change Portfolio Director at RSA and Group Transformation Director at Countrywide Plc. Additionally, Michael contributed as Head of Customer Transformation at Countrywide Plc and as Head of UK Customer Strategy at Bank of Ireland (UK) plc. Earlier in the career, Michael enhanced customer experience as the Customer Experience Design and Delivery Manager at the Royal Bank of Scotland. Michael's educational background includes studies at North Warwickshire and Hinckley College.