[WEBINAR] Work Anywhere: Ensuring Superior Digital Experiences with Synthetics AND Real User Monitoring Featuring Forrester

Upcoming Webinar Featuring Forrester and Exoprise, April 21st Register https://us02web.zoom.us/webinar/register/8416164399103/WN_I3rJlvz2RkGq_5hzkWeZXg

With technology now the daily lifeline between employees, companies, and customers the need to use both synthetic and Real User Monitoring (RUM) for the complete digital employee experience picture has become mission-critical. Proactive notifications and baseline benchmarks require synthetic monitoring of SaaS/Network/ISP services. Always-on, everywhere coverage with easily deployed RUM has become a necessity to ensure uptime and cloud service success.

On April 21, 2021, Exoprise Founder and CEO, Jason Lieblich, will host a conversational webinar featuring guest speaker Forrester Senior Analyst, Andrew Hewitt, for discussion on the evolution of digital experience management in the future of work. Attendees of this webinar will better understand:

Key trends in the experience management space How to leverage Real User and Synthetic monitoring together to ensure excellent Digital Experiences Importance of benchmarking Microsoft 365, Teams, Salesforce, and ALL of your SaaS performance Best practices for improving internal experience management

Andrew Hewitt Sr Analyst, Forrester

Andrew is a senior analyst serving infrastructure and operations professionals. Andrew’s research focuses on helping companies improve the technology experience of their employees. Specifically, his coverage area focuses on all the key components of the digital workspace, such as enterprise mobility, traditional client computing (Windows, macOS, and ChromeOS), unified endpoint management (UEM), virtual desktop infrastructure (VDI), end-user experience management, bring your own device (BYOD), and device as a service (DaaS).

Jason Lieblich Founder and CEO, Exoprise As a founder of multiple technology companies, Jason has an extensive track record of success with over 20 years of experience in distributed systems management, networking and security solutions. Prior to founding Exoprise, Jason served as Vice President and Chief Technology Officer in the Virtualization and Management Division at Citrix, where he helped design, develop, and deliver advanced virtualization management and monitoring solutions for the XenApp, XenDesktop, and XenServer product lines.

More announcements from Exoprise Systems

Other announcement

Microsoft MVP Steve Goodman calls Exoprise CloudReady the top monitoring tool for Microsoft 365

Waltham, MA — February 17, 2021 — Exoprise, the leading provider of Digital Experience Monitoring (DEM) solution for ALL of Microsoft 365, and other SaaS applications, announced today that its CloudReady synthetic monitoring solution has earned the TechGenix Gold Star award by Microsoft MVP Steve Goodman. The review highlights Exoprise CloudReady as one of the leading choices for monitoring Microsoft 365, SaaS, and third-party applications such as ServiceNow, Okta, Salesforce, etc. The review praises the solution for its depth of monitoring capabilities and data collection for Microsoft Teams Audio Video. Remarkably, the product review also notes how quickly Exoprise can detect cloud service issues even before Microsoft realizes there is one! Exoprise CEO Jason Lieblich said, “Exoprise solutions solve the challenges that IT teams of today are facing, that is, gaining end-to-end visibility into remote worker and digital workspace performance so end users remain productive. TechGenix validates our industry position in the market and offers a fresh perspective of our innovative capabilities”. TechGenix offers millions of IT professionals high-quality technical content and review, empowering them with the tools they need to manage and configure their infrastructure. Exoprise partnered with TechGenix to give its readers a chance to thoroughly understand and vet CloudReady synthetics as their preferred monitoring choice and help them accelerate decision making. TechGenix’s review of CloudReady covers the following major areas of interest and comments by Mr. Goodman in his review. Ease of Installation — “By using the Exoprise public sites, it enables you to very quickly deploy and configure global monitoring against your own Microsoft 365 environment.” Actionable Dashboards — “Dashboard information is comprehensive and provides quick insights into current service performance, rolled up across multiple services you monitor, both inside Microsoft 365 and in other supported services.” Multi-Service Monitoring — “Where Exoprise CloudReady appears to have a significant advantage is with the range of services that can be monitored. This appears to be partly based upon the architecture used for many monitoring checks used”. Remote Worker Performance — “The ace card in CloudReady platform is the ability to gain insights into real-users accessing Microsoft 365. However, if a large proportion of the workforce is currently working remotely or from home, the ability to deploy sensors to those devices and gain insight into ISP issues you have no or limited visibility of when they affect access to Microsoft 365 is extremely valuable.” Teams AV Data Collection — “Worth calling out especially is the capabilities for Microsoft Teams. In addition to core collaboration tests for Microsoft Teams, such as the ability to post messages to channels, the CloudReady product includes audio/video tests against the service. This is a valuable test and allows rollup and baseline data to be collected within the CloudReady service from your site locations, rather than collected from Microsoft’s Call Quality dashboard or the Teams Admin Center.” Read the full product review here. Learn more: About Exoprise Exoprise CloudReady empowers IT teams with digital experience management solutions that enable effective adoption and management of mission-critical, cloud-based applications and services. The platform provides real-time performance visibility from behind the firewall to the cloud and back. By leveraging network path diagnostics, real user experience metrics, actual app usage data, and crowdsourced data analytics, organizations now have the visibility, speed, and agility to easily assure the best possible cloud service performance. Visit Exoprise at www.exoprise.com; on Twitter @exoprise; and LinkedIn. Media Contact Sid Kumar Director of Product Marketing for Exoprise +1 781.209.5653 info@exoprise.com Originally published at https://www.exoprise.com on February 17, 2021.

Product announcement

Exoprise Opens Ignite 2020 with Service Watch Desktop for Microsoft 365

Waltham, MA – September 22nd, 2022 – Exoprise, the leading provider of monitoring for Office 365, Salesforce, and SaaS applications, announced ‘Service Watch Desktop’ for Microsoft 365 at the virtual Microsoft Ignite 2020 event. As distributed work continues to dominate the industry, successful user experience monitoring of cloud applications and machine performance data becomes a huge priority for IT. Service Watch Desktop enables IT to accelerate the adoption of Microsoft 365 cloud deployments, enforce enterprise-grade security controls, and monitor the end-user digital experience of its remote workforce. Exoprise already offers best-of-breed Real User Monitoring (RUM) for ALL of Office 365 via Service Watch Browser. Service Watch Desktop adds advanced telemetry collected from user endpoints, networks, and ISPs, giving businesses unparalleled insight and analytics into employee experiences. This launch solidifies Exoprise as the market leader in Digital Experience Monitoring (DEM) for ALL of Microsoft 365 including Office 365, Teams Audio Video. Gather Real User SaaS Intelligence – The unique capabilities of Service Watch Desktop go beyond providing rich insights and real-time visibility into digital experience of Microsoft 365 apps. Detailed metrics are collected across any application, OS, or network wherever the user is working. Transform Collaboration with Long-term Trending – Ensure your remote and office employees are confidently utilizing Microsoft 365 cloud apps for their business workflows. Service Watch Desktop agents collect and correlate machine, OS, and network data delivering historical performance trends. Detect slow SaaS services for real users collaborating on projects. Aggregate and Score Employee Digital Experience – IT can now prioritize their services to end-users based on network, transaction and desktop experience scores. These scores rank the impact enterprise cloud applications have on employee productivity, user behavior, and their overall satisfaction levels. Diagnose and Troubleshoot Issues Quickly – Bring business back to normalcy when outage strikes. End-to-end visibility through a combination of CloudReady Synthetics and Service Watch Desktop RUM reduces Mean Time to Resolution (MTTR) and enables rapid root cause analysis. Rapid Deployment – With a point-click-deploy model, Service Watch Desktop streamlines and instantly monitors Microsoft 365 or Office 365 cloud apps. IT teams can create custom cloud-based configurations for individual users or whole departments. Digital Experience Monitoring with True Privacy – Service Watch Desktop is configured to exclusively monitor specific business resources and Internet domains ensuring privacy but also providing full coverage for business-critical services. Service Watch Desktop: Combining RUM with CloudReady Synthetics “The entire Exoprise team is excited to launch our latest visibility product driven by input and requests from our terrific customers,” said Exoprise CEO Jason Lieblich. “Real-time insight and metrics into the employee digital experience have become super critical with the workforce becoming much more distributed and remote. Now, combined with our synthetics for proactive alerting, our customers get the best of both worlds further accelerating their digital transformation.” Learn more: Exoprise Service Watch Digital Experience Monitoring (DEM) with CloudReady Monitor ALL of Microsoft 365 About Exoprise Exoprise empowers IT teams with solutions that enable effective adoption and management of mission-critical, cloud-based applications and services with its CloudReady Monitor solution. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back. By leveraging network path diagnostics, real user experience metrics, actual app usage data, and crowdsourced data analytics, organizations now have the visibility, speed, and agility to easily assure the best possible cloud service performance. Exoprise helps customers get to the cloud faster and ensures success once they are there. Visit Exoprise at www.exoprise.com; on Twitter @exoprise; and LinkedIn Media Contact Sid Kumar Director of Product Marketing for Exoprise +1 781.209.5653 info@exoprise.com This content was originally posted on Exoprise.com site

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