Amy W. Fain is an experienced learning designer currently serving as an Assistant Director at EY since April 2019. Previously, Amy held the position of Senior Instructional Designer at Fidelity Investments from 2011 to 2018, where support was provided to the personal investing sector through collaboration with SMEs and business partners, focusing on producing experiences grounded in adult learning principles. Prior roles include Instructional Designer at FedEx Office from 2007 to 2011, where training needs were assessed and blended learning experiences were developed, and Instructional Designer at H.D. Vest Financial Services from 1999 to 2007, delivering training on software and financial planning to advisors and team members. Amy W. Fain holds a Bachelor's Degree in Education from Stephen F. Austin State University.