Carina Douwes

Carina Douwes has extensive experience in market research and customer insights, currently serving as a Customer Insights I NPS professional at ABN AMRO Bank N.V. since October 2002, focusing on research, strategy, and customer loyalty. Since June 2017, Carina has also held the position of Commissioner in the Ondernemingsraad for Fair Furniture Group, a family-owned business with multiple sustainable furniture brands. Previous roles include Market Researcher at KidWise and InsightAsia, specializing in qualitative and quantitative research for international clients. Carina's educational background includes a degree in Economic Psychology from Tilburg University and various executive programs at Nyenrode Business University, along with certification as a Professional Scrum Master.