Todd Hedrick

Todd Hedrick has a diverse work experience spanning multiple industries. Todd started their career in 2008 as a Teaching Assistant at the Pasadena Skills Enrichment Program. In 2009, they worked as a Textpert at the Knowledge Generation Bureau (KGB), answering text message questions from customers in the US and UK.

From 2008 to 2013, Todd worked at Vector Marketing, where they served as a Sr. Field Sales Leader. In this role, they gained experience in sales and leadership.

In 2010, Todd joined Myrtle Hill Farm as a Stable Hand and remained in this role until 2018. During this time, they gained experience in farm maintenance and operations.

In the same year, Todd also started working at Altadena Designs as a Web Developer and Carpenter. Todd created a website using HTML, CSS, and JavaScript in 2010 and later developed a custom WordPress theme using PHP, HTML, CSS, JavaScript, and JQuery.

In 2012, Todd took on roles as a Postal Worker at Webster's Post Office and Bill Payment Center and as a Sales Associate at Webster's Fine Wine and Spirits. In these positions, they gained experience in customer service and cash handling.

In 2015, Todd joined Faye Business Systems Group, Inc. Todd started as a Product Support Specialist, where they were responsible for maintaining and updating SugarCRM integrations. Todd then transitioned to the role of Product Support Engineer/Developer, where they developed new products, features, and customizations primarily for SugarCRM. Currently, Todd serves as a Solutions Architect/Lead Software Engineer at the company. In this role, they create design documentation, manages the estimation process, and acts as the primary sales engineer/subject matter expert.

Overall, Todd Hedrick has a diverse work history with experience in sales, customer service, web development, carpentry, and software engineering.

Todd Hedrick obtained a Bachelor's degree in Computer Information Technology from California State University, Northridge from 2008 to 2015. Prior to that, there is no specific information about their education. In terms of certifications, they have obtained several, including "Amazon Web Services Cloud Practitioner" from Amazon Web Services (AWS) in April 2022, "Zendesk Support Administrator Expert I" from Zendesk in September 2021, "Certified Sugar Developer Specialist" from SugarCRM in October 2018, and "CompTIA A+" from CompTIA in August 2014, among others.