Grant Goodack

Grant Goodack has extensive experience in operations and customer product support at the Federal Reserve Bank of Kansas City, where responsibilities include leading cross-functional teams, managing customer-facing product strategies, and enhancing customer experiences. Previous roles include Assistant Manager of Escalated Customer Service Support, where leadership was provided to a 17-person team, and Senior Supervisor in Human Resources, focusing on employee engagement and workforce analytics. Early career experiences include data analysis internships at ISN and the Kansas Department of Labor, with contributions to projects and reports that improved departmental operations. Grant holds an M.B.A. from Rockhurst University and a B.S. in Economics from Kansas State University, supplemented by minors in Business Administration and Leadership Studies.