Ramona Hood

Ramona Hood is president and chief executive officer of FedEx Custom Critical, a leading North American transportation provider located in Green, Ohio. The company provides a range of transportation capabilities for expedited ground and air shipments, temperature-controlled shipments, and industry-specific solutions. The company provides 24/7 service throughout the United States, Canada and internationally, delivering hundreds of thousands of shipments per year.

Hood oversees the FedEx Custom Critical executive leadership team and is responsible for the performance and strategic direction of the company.

She brings more than 28 years of FedEx experience to her role, having most recently served as vice president of operations, strategy, and planning for FedEx Custom Critical. Hood started her career at FedEx Custom Critical in 1991 in an entry-level position and worked her way up to various executive leadership positions at FedEx Custom Critical and FedEx Supply Chain. Her career path evolved through many areas of the company, including operations, safety, sourcing, sales, and marketing.