Tero Hiltunen

Tero Hiltunen has extensive experience in the financial services sector, currently serving as Ombudsman Manager at the Financial Ombudsman Service since August 2011, where responsibilities include overseeing cases related to banking and consumer credit. Previous roles at the same organization include Ombudsman, Team Manager, and Adjudicator. Prior to this, Tero worked at American Express from June 2010 to August 2011 as a Credit Analyst and HR Administrator, and briefly served as an Administrator at Grovelands in July 2010. Tero Hiltunen holds a degree from the University for the Creative Arts.