Financial Ombudsman Service Limited

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The UK's official expert in sorting out problems with banks, insurance, PPI, loans, mortgages, pensions and other money and financial complaints

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Abby Thomas
Chief Executive Officer & Chief Ombudsman

Abby Thomas

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James Dipple-Johnstone
Deputy Chief Ombudsman
Jenny Simmonds
Chief Finance & Risk Officer
Karl Khan
Chief Operating Officer
Jane Cosgrove
Chief People Officer
Yvette Bannister
General Counsel
Owen Brace
Director of Communications
Andrej Zele
Chief Technology Officer