Promise Onwuha is a highly motivated freelance professional specializing in customer service, software testing (both manual and automation), data analysis, and virtual assistance. They have extensive experience in quality assurance, having led teams at First Bank Nigeria Limited, where they significantly improved testing efficiency and defect resolution rates. Currently, they work as a Senior QA Engineer, executing test cases for enterprise banking applications, while also managing their own software QA services. Promise holds a Master's degree in Maritime Administration and Management from the University of Lagos.
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