Kafui Kwesi Kumah is a skilled professional with extensive experience in sales and customer service. Currently serving as a Telesales Agent at Lemonade Finance since May 2023, Kafui is responsible for prospecting clients through cold calls, addressing customer concerns, and facilitating troubleshooting. Previously, Kafui held the position of NSP G-Money Partnership Manager at GCB Bank Limited, focusing on introducing digital payment solutions and managing customer registrations. Experience also includes roles as a Claims Officer at APEX Health Insurance Limited, Refund Assistant at Nationwide Medical Insurance, and Data Processing Officer at Ghana Statistical Service. Kafui possesses a Bachelor of Science in Business Administration with a specialization in Human Resource Management from Central University and is also an Oracle certified professional in Data Modeling/Warehousing and Database Administration from the National Institute of Information Technology.