Matheus de Melo

Matheus De Melo has extensive experience in customer service and technical roles within the technology sector, currently serving as a Customer Service Analyst at FLIR Systems since May 2014. In this position, Matheus leads a local team focused on customer interaction, coordinating service orders and documentation as well as managing international licenses through CRM and ERP systems. Previous experience includes serving as a Service Technician at FLIR, where responsibilities involved analyzing infrared cameras, managing repair processes, and coordinating workflows in the service laboratory. Matheus began the career as a Service Intern at FLIR and has prior experience as a Mechatronics Technician at VCP AUTOMAÇÃO INDUSTRIAL, where duties included developing commercial proposals for industrial equipment. Matheus holds a Bachelor's degree in Mechatronics Engineering from Centro Universitário Facens and a Technician degree from ETEC Rubens de Faria e Souza.