Jeremiah Greco

Jeremiah Greco is an accomplished management professional with extensive experience in customer success and technical support within the cybersecurity domain. Currently serving as Manager of Customer Success at Forcepoint since April 2020, Jeremiah leads a team focused on department growth and has played a critical role in transforming operational efficiency and customer satisfaction. Prior experience includes a tenure at McAfee as Senior Support Account Manager, where Jeremiah managed key relationships with major corporate and federal clients, developed a CSM handbook, and led high-severity customer calls. Additional roles include Team Lead at DynTek and Resident Support Account Manager at NMCI, demonstrating strong project management and technical expertise. Jeremiah began a career in technology as a Windows Engineer and previously served as an Electronics Technician in the US Navy. Jeremiah holds a Bachelor of Science in Computer Science from Old Dominion University.