Holly Michaels

Holly Michaels is a skilled professional in client engagement and service experience management, currently serving as a Client Engagement Manager at FranklinCovey since October 2022. In addition to this role, Holly has been a Senior Service Experience Manager at Nordstrom since July 2019. Previous experience includes positions such as Sales Leader at Bath & Body Works from October 2017 to June 2019, Store Manager at New York & Company from November 2016 to June 2017, and Co-Manager of Delivery & Operations at L Brands from August 2014 to November 2016.