Laura Morris Cmgr McMi

Laura Morris CMgr MCMI is an accomplished manager with extensive experience in customer service, event management, and operational leadership. Currently serving as the Active Communities and Events Manager at Freedom Leisure since May 2022, Laura previously held significant roles including Board Member at Stoke-on-Trent City Centre BID and General Manager at Cineworld Cinemas Ltd, where responsibilities included overseeing a £3.2 million turnover and managing a team of 40 employees. Additional experience includes managing guest services at Twycross Zoo, operations at Alton Towers Resort, and trade sales at Merlin Entertainments. Laura has demonstrated a strong capacity for enhancing customer experiences, leading teams, and managing budgets effectively.