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Mara Reiff becomes FreshBooks’ first Chief Data Officer

Accounting software provider FreshBooks has announced the appointment of Mara Reiff in the new position of Chief Data Officer. In her role, Ms. Reiff will lead a transformation in the way the company acts on data, overseeing a team that will aim to connect corporate strategy, customer, and business objectives with data-driven insights.

“We are thrilled that Mara has joined the FreshBooks team as our first Chief Data Officer,” said FreshBooks CEO Don Epperson. “Her understanding of technology and the power of AI, coupled with her drive to provide a data-enabled customer experience, will give the small business owners we serve a strategic edge.”

Ms. Reiff comes to FreshBooks from Bell Canada, where, as a VP within the Customer Experience team, she drove AI programs and helped to develop world-class software applications. In 2020, she was recognized by IBM as a Global Woman Leader in AI, an award that honours exceptional women who are shaping the future of artificial intelligence.

“I’m excited to bring my experience in business and technology to the executive team here at FreshBooks,” said Ms. Reiff. “My passion for leading high- performing teams and belief in growth through data-centric strategies and insights aligns with FreshBooks' commitment to put the business owner at the centre of everything the company does.”

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