Pradeep Rathinam

Chief Revenue Officer at Freshworks


Pradeep Rathinam (Paddy) is the interim Chief Revenue Officer at Freshworks. He leads the company’s global GTM strategy, including in-bound sales, field sales and partnerships organizations. He was previously Freshworks' Chief Customer Officer leading a global team of customer experience employees that span customer success, professional services, and customer service. He founded AnsweriQ, an AI-based customer service automation company, which was acquired by Freshworks in 2020. Previously, he was the CEO of Aditi Technologies and spent over a decade at Microsoft as general manager of the Independent Software Vendors (ISV) business. Pradeep holds a business management degree from Delhi University.


  • Chief Revenue Officer

    Current role

  • Chief Customer Officer

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