Amber Aaron

Amber Aaron is a seasoned technology professional with extensive experience in application support, IT service management, and client relationship management. Currently serving as the HSO Managed Services Team Lead at HSO, Amber manages a portfolio of managed service clients and collaborates with technical teams. As an Enterprise Application Technologist at Alterra Mountain Company, responsibilities include troubleshooting incident tickets and overseeing software upgrades and deployments. Previous roles at Frontier Airlines include Customer Care Technical Analyst and IT Service Desk Manager, where Amber developed testing procedures and handled IT service outages. Additionally, Amber has served as an Information Technology Support Specialist in the U.S. Army Reserves and contributed as a D365 F&O Functional Analyst for Summit Racing Equipment. Amber also possesses experience in customer service from early career work at Starbucks.